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The 3-Part Story Structure Executives Use

Facts inform, but stories move people — and the best executive stories follow a simple three-part shape. Master it and you can make any idea stick. Here's the structure and how to use it in real business settings.

Digby R. Kerr
By Digby R. Kerr, Wharton-educated executive, author of 16 published books, founder of Kerr University™. About 35 years in global business.

Situation, tension, resolution

Set the scene ('We were losing customers'), introduce the tension ('and no one knew why'), then resolve it ('until we found the checkout was broken'). This arc turns a dry point into something people feel and remember.

Keep it short and relevant

An executive story is 60 seconds, not a saga. Every detail should earn its place and point toward your message. Tight, relevant stories land; long, self-indulgent ones lose the room.

Land the point

Always connect the story to your message: 'And that's why I'm proposing we invest in the customer experience.' The story earns attention; the point cashes it in. Never leave the moral to chance.

Frequently asked questions

What's the executive story structure?

Situation, tension, resolution — set the scene, introduce the problem, then resolve it, landing on your point.

How long should an executive story be?

Around 60 seconds — tight and relevant, with every detail earning its place.

Why use stories in business?

Facts inform, but stories make ideas stick and move people to act.

Can coaching help me tell better stories?

Yes — we build your repertoire. Book a free 30-minute class.

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