An email tone that works in one culture can misfire in another. Writing email that travels well across cultures keeps your global communication smooth. Here's how.
Be clear but warm
Clarity travels well everywhere, but so does a bit of warmth and politeness. A clear message with a friendly opener and a respectful close reads well across most cultures — blunt or overly casual can misfire.
Mind directness and formality
What reads as efficient to one culture reads as cold to another. When writing globally, lean slightly more formal and polite than you might domestically, and avoid slang, idioms, and humor that don't translate.
Make it easy to understand
Frequently asked questions
How do I write email that travels well globally?
Be clear but warm, lean slightly more formal and polite, and avoid slang, idioms, and humor that don't translate.
Why can my email tone misfire abroad?
Directness that reads as efficient in one culture can read as cold in another.
How do I write for non-native readers?
Use simple, clear sentences, avoid jargon and idioms, and make the point obvious.
How can I improve global communication?
Book a free 30-minute class to work on it 1-on-1 with Digby R. Kerr.
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