The 1-on-1 is a leader's highest-leverage meeting — or a wasted status update. Done well, it builds trust, catches problems early, and develops people. Here's how to run 1-on-1s your team actually values.
Make it their meeting
A great 1-on-1 is about the person, not just project status. Let them set much of the agenda, and ask about how they're doing, what's blocking them, and where they want to grow. Status you can get elsewhere.
Listen more than you talk
The 1-on-1 is your best chance to hear what's really going on. Ask open questions and then listen — genuinely. What you learn helps you lead better and shows the person they matter.
Protect the time
Frequently asked questions
How do I run a good 1-on-1?
Make it about the person, let them set the agenda, listen more than you talk, and protect the time.
What should a 1-on-1 cover?
How they're doing, blockers, growth, and their concerns — not just project status.
Should I ever cancel 1-on-1s?
Avoid it — canceling signals the person isn't a priority.
How can I improve my 1-on-1s?
Book a free 30-minute class to work on it 1-on-1 with Digby R. Kerr.
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