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Business Etiquette in the Middle East

Business in the Middle East is deeply relationship-driven, with hospitality and respect at its heart. Understanding the customs helps you build the trust that deals depend on. Here's a respectful guide.

Digby R. Kerr
By Digby R. Kerr — Wharton MBA, author of 12 books, founder of Kerr University™. 35+ years leading global business.

Relationships come first

Across much of the region, business is built on personal relationships and trust, which take time to develop. Expect and welcome relationship-building — rushing straight to business can feel cold and slow the deal.

Hospitality and respect

Hospitality is central — accepting tea or coffee and unhurried conversation is part of doing business. Show respect for local customs, seniority, and religious practices. Politeness and patience are highly valued.

Communication style

Communication can be more indirect and relationship-sensitive, and personal honor matters — avoid causing anyone to lose face. Building genuine, respectful relationships is the foundation of success across the region.

Frequently asked questions

What's key to Middle East business etiquette?

Relationship-building first, generous hospitality, respect for customs and seniority, and patience.

Should I rush to business?

No — relationships and trust come first; rushing can feel cold and slow the deal.

How is communication in the region?

Often indirect and relationship-sensitive, with care to avoid causing loss of face.

How can I prepare?

Book a free 30-minute class to work on it 1-on-1 with Digby R. Kerr.

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