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How to Write Async Updates People Actually Read

In remote and hybrid teams, async written updates carry your thinking when you're not there. Writing ones people actually read keeps everyone aligned. Here's how.

Digby R. Kerr
By Digby R. Kerr — Wharton MBA, author of 12 books, founder of Kerr University™. 35+ years leading global business.

Lead with the point

Put the key message and any decision or ask at the top. In async, people skim — if the point is buried, it's missed. A one-line summary up front does most of the work.

Make it skimmable

Short paragraphs, bold key points, and a clear structure let busy people scan and still get the message. Walls of text get ignored; well-structured updates get read and acted on.

Make the ask explicit

Async removes the chance to clarify live, so be explicit: what you need, from whom, by when. 'Action needed: Priya, approve the budget by Thursday.' Clear asks prevent the endless back-and-forth async is meant to avoid.

Frequently asked questions

How do I write async updates people read?

Lead with the point, make it skimmable, and state any ask explicitly — who, what, by when.

Why do my async updates get missed?

Often the point is buried and the ask isn't explicit — lead with both.

How much detail should I include?

Enough to be clear and skimmable — key message up front, details below.

How can I improve my remote communication?

Book a free 30-minute class to work on it 1-on-1 with Digby R. Kerr.

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