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Onboarding Global Hires: A Communication Playbook

Global hires bring huge value, but communication and cultural gaps can slow their ramp-up. A deliberate communication playbook helps them contribute fast. Here's how.

Digby R. Kerr
By Digby R. Kerr — Wharton MBA, author of 12 books, founder of Kerr University™. 35+ years leading global business.

Set clear communication norms

Make your team's communication norms explicit — how meetings run, which channels for what, response expectations, feedback style. Global hires can't absorb unwritten rules by osmosis; spelling them out speeds inclusion.

Support their business English

Offer targeted support for professional communication — the situations they'll face like meetings and presentations. Investing in their communication early pays off in faster, fuller contribution and retention.

Build inclusion deliberately

Actively include global hires — invite their input by name, share context generously, and check understanding. Deliberate inclusion helps them find their voice fast. Kerr University supports global onboarding with tailored 1-on-1 communication coaching.

Frequently asked questions

How do I onboard global hires for communication?

Set clear communication norms, support their business English, and build inclusion deliberately.

Why do global hires ramp up slowly?

Unwritten communication norms and cultural gaps they can't absorb by osmosis.

How do I help them contribute faster?

Spell out norms, support their professional communication, and include them actively.

How can Kerr University help?

Kerr University offers 1-on-1 coaching tailored to your industry — flexible, affordable, with 24/7 access and free certificate courses. Book a free 30-minute class.

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