Delegation done wrong creates order-takers; done right it builds owners. The difference is largely in how you frame it. Here's how to delegate in words that build real ownership.
Hand over the goal, not just the task
'Do X' creates a task-doer. 'I need us to achieve Y — I'd like you to own it' creates an owner. Framing delegation around the outcome and their ownership invites them to think, not just execute.
Give authority with the responsibility
People own what they control. Be explicit: 'You have the call on how to do this.' Delegating responsibility without authority breeds frustration; pairing them builds genuine ownership.
Express confidence
Frequently asked questions
How do I delegate to build ownership?
Hand over the goal and the authority, not just the task, and express genuine confidence in the person.
Why do my delegations create order-takers?
Usually you're handing over tasks without the outcome, authority, or ownership.
Should I give authority along with responsibility?
Yes — people own what they actually control.
How can I improve my delegation?
Book a free 30-minute class to work on it 1-on-1 with Digby R. Kerr.
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