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The New Manager's 30-Day Communication Plan

Your first 30 days as a manager set the tone for everything. A simple communication plan keeps you from either hiding or overreaching. Here's a week-by-week guide for your first month.

Digby R. Kerr
By Digby R. Kerr — Wharton MBA, author of 12 books, founder of Kerr University™. 35+ years leading global business.

Week 1-2: listen and learn

Spend your first two weeks understanding — 1-on-1s with everyone, questions about the work, the team, and what's working. Resist the urge to change things immediately. Listening first builds the trust you'll need later.

Week 3: set expectations and direction

Once you understand the landscape, share how you work, what you value, and any early priorities. Now your direction is informed, not imposed — which makes people far more likely to follow it.

Week 4: act and follow through

Make a few visible, well-chosen moves — fix a blocker people mentioned, clarify a confusing process. Following through on what you heard in weeks 1-2 proves you were listening and builds real credibility.

Frequently asked questions

What should a new manager communicate in the first 30 days?

Listen and learn first (weeks 1-2), set informed expectations (week 3), then act and follow through (week 4).

Should I make changes right away?

No — listen first; early changes without understanding erode trust.

How do I build credibility fast?

Follow through visibly on things you heard while listening.

How can I prepare for my first month?

Book a free 30-minute class to work on it 1-on-1 with Digby R. Kerr.

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