Frequently Asked Questions

The simplest way is to book a free 30-minute introductory class — no cost, no obligation, and no preparation needed. Just show up and we will have a conversation about your goals. Book your free session here.

It is a genuine no-cost, no-obligation discovery session. You meet Digby, experience the method firsthand, and together you map out what a learning or coaching path would look like for you. There is no sales pressure. If it is not the right fit, you have lost nothing but 30 minutes — and gained clarity.

Kerr University™ serves three primary audiences: (1) International professionals who need Business English fluency to advance in global companies; (2) Executives and entrepreneurs who want strategic coaching and mentorship from someone who has led at the highest levels; and (3) Students who need expert tutoring in business, economics, and professional communication subjects.

Absolutely. The Fast-Track Fluency Method™ is designed for every level — from your very first words of English to advanced executive communication. Digby adapts every session to exactly where you are and where you want to go.

Kerr University™ has active students in Brazil, Colombia, Vietnam, India, Japan, South Korea, Russia, Germany, Italy, France, the Philippines, and many more countries. All sessions are conducted online, so your location is never a barrier.

All sessions are conducted live online via video call — typically Google Meet, Zoom, or WhatsApp video, whichever is most convenient for you. Sessions are 60 minutes for paid plans. The free intro class is 30 minutes.

The booking scheduler automatically detects your timezone and shows available slots in your local time. Digby works with students across every major timezone — from Tokyo to São Paulo to London.

You can typically book sessions 24 to 72 hours in advance. The scheduling calendar shows all available slots in real time. Monthly and annual subscribers receive priority scheduling.

All paid plans include unlimited WhatsApp messaging. You can ask questions, share work for feedback, or get quick advice between sessions. Digby is genuinely accessible — not just available during scheduled hours.

Yes. Please provide at least 24 hours notice for rescheduling. Sessions rescheduled with less than 24 hours notice may be counted as used. Please reach out via WhatsApp or email and we will always do our best to accommodate you.

Kerr University™ offers four plans: a single 60-minute session ($150), monthly access with 4 sessions per month ($400/mo), a 6-month partnership ($700), and a 1-year executive partnership ($1,250). A free 30-minute intro class is available for all new students. See full pricing here.

Yes. Every paid plan is backed by a 7-day money-back guarantee. If you do not see progress or feel the program is not right for you within your first 7 days, we will refund you 100%. No questions asked.

All payments are processed securely via Stripe. You can pay with any major credit card. Monthly plans are billed monthly and can be cancelled anytime. One-time and multi-month plans are billed once at purchase.

Yes. You can upgrade from a single session to a monthly plan, or from monthly to a 6-month or annual plan at any time. Contact us at info@KerrUniversity.com and we will apply the appropriate credit.

The Fast-Track Fluency Method™ is Digby's proprietary approach to Business English — developed over four years of teaching professionals across more than 20 countries. It prioritizes speaking and listening from day one, focuses on real business vocabulary and scenarios rather than grammar drills, and is customized to each student's industry and career goals. The result is measurable fluency improvement in weeks, not years.

Traditional English schools teach grammar and textbook language. Kerr University™ teaches communication — specifically the kind that opens doors in global business. Digby brings 35+ years of real executive experience to every session, which means the language you learn is the language actually used in boardrooms, negotiations, and client calls.

Absolutely. Whether you are preparing for a job interview, a major presentation, a board meeting, contract negotiations, or a new role in an English-speaking environment — Digby tailors sessions to your exact situation. Many students book a session specifically to prepare for one high-stakes event.

Yes. Digby is a Top Tutor™ on Wyzant and offers expert tutoring in Business, Economics, Operations Management, Business Communication, Public Speaking, Writing, Career Development, and Entrepreneurship. See tutoring programs here.